Privacy Policy

Effective Date: August 24, 2023

MartX.us (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with our services, and make purchases. By accessing or using our website, you agree to the terms and practices described in this Privacy Policy.

Information We Collect

1. Personal Information

We may collect the following types of personal information from you:

• Contact Information: This includes your name, email address, mailing address, and phone number, which we use to communicate with you, process your orders, and provide customer support.
• Account Information: If you create an account with us, we may collect information such as your username, password, and account preferences. This information is used to personalize your experience and secure your account.
• Payment Information: When you make purchases on our website, we do not collect payment information, such as credit card numbers or other financial details, all the transactions are processed by PayPal securely.

2. Non-Personal Information

We also collect non-personal information that does not directly identify you. This may include:

• Log Data: Our servers automatically record information, such as your IP address, browser type, referring URLs, pages viewed, and the date and time of your visit. This data helps us understand how visitors use our website and improve our services.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior, preferences, and interactions with our website. Cookies are small text files stored on your device that help us enhance your user experience, remember your preferences, and provide personalized content and advertisements.

3. No Sale of Personal Information

We value your trust and prioritize your privacy. Please be assured that we do not sell your personal information to third parties. We are committed to protecting your data and upholding your rights to privacy and data security.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Providing and Improving Our Services

We use your information to fulfill orders, process payments, and deliver products and services. We also use it to enhance your experience on our website, develop new features, and improve our offerings.

2. Personalization

We may use your information to personalize your experience on our website, such as showing you relevant products, content, and advertisements based on your preferences and browsing history.

3. Communication

We use your contact information to communicate with you about your orders, provide customer support, and send updates, promotional offers, newsletters, and other relevant information.

4. Security

We employ security measures to protect your information from unauthorized access, fraud, and data breaches. Your payment information is securely processed by PayPal, and we do not record personal financial details except the information available through PayPal for the transaction.

5. Transaction Information

After a transaction, PayPal provides us information about the transaction, which is typically limited to the payment status, transaction ID, the payer’s PayPal ID (not the same as email or any personal information), and the amount paid. Sensitive payment information like credit card numbers is not included.

6. Legal Compliance

We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.

Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in delivering our services, processing payments, analyzing data, and more. These providers are obligated to maintain the confidentiality and security of your information. None of these providers Sell any of the user information.
• Business Partners: We may collaborate with business partners to offer joint promotions or services. If you choose to participate in these promotions or use these services, your information may be shared with our partners.
• Legal Compliance: We may disclose your information when required by law, regulatory authorities, or legal processes to protect our rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.

Your Choices and Rights

1. Access and Control

You may have the right to access, correct, update, or delete your personal information. You can do this by logging into your account or contacting our customer support team.

2. Cookies and Tracking

You can manage cookie preferences through your browser settings. You have the option to accept or reject cookies, although some features of our website may not function correctly if cookies are disabled.

3. Marketing Communications

You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting our customer support.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You can request for all information removal any time.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact our Helpdesk.