Shipping & Delivery

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped along with order tracking #.

For returns & refunds please visit RETURNS & REFUNDS page.

1. DOMESTIC SHIPPING RATES AND ESTIMATES

We are glad to bring our customers great value and service. That’s why we provide 1-3 day shipping from our Fulfillment Center in California by UPS and USPS.

Shipping charges for your order will be calculated and displayed on the checkout page.

Shipping options Estimated delivery time Price
Fast US Shipping 1 to 3 business days (+1 day processing time) The price depends on:

  • Order Size
  • Quantity of Products
  • Destination Point

and is calculated individually

Please note that during high demand season the estimated delivery time may increase.

2. HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.

If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@martx.us with your name and order number, and we will look into it for you.

3. CAN YOU SHIP MY ORDER TO MY BUSINESS ADDRESS?

Yes, you can write your business address in your order details if it’s more convenient for you.

4. CAN YOU SHIP MY ORDER TO A PO BOX ADDRESS?

Yes, you can select delivery to a PO Box if it’s more convenient for you.

5. CAN YOU SHIP MY ORDER TO APO OR FPO MILITARY ADDRESSES?

Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.

6. WHAT HAPPENS TO MY PARCEL IF IT IS DELIVERED WHILE I’M NOT THERE?

Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.

7. CONTACT US

If you have any further questions, please don’t hesitate to contact us at support@martx.us.

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