Our ultimate objective is to ensure our customers are completely satisfied with each purchase.
Below are few refund/return cases. For details please visit our refund policy page.
Order Not Received Within 3 Business Days
If you do not receive your order or it doesn’t arrive within the guaranteed time frame (3 business days, excluding weekends and holidays), you can request a full refund.
Product Mismatch or Damaged Items Received
In the unfortunate event that you receive damaged, defective, or items that do not match the product as shown on product page(excluding minor color differences), we will issue a full refund, including the product price and the original shipping cost, upon receiving photo evidence. Please include clear images showing the product.
Customer Remorse
For instances where a customer changes their mind, no longer requires the received product, or has ordered the wrong item, a full refund of the product price will be provided. Shipping cost paid is not refundable in case of customer remorse or customer fault. To process this refund, the customer must return the item at their expense to our warehouse, ensuring the item remains unused.
Return/Refund/Exchange requests are processed within 3 business days of the request.
L. –
Best I’ve ever used. The hold and fragrance is the best out there
J. –
Smells amazing without being overwhelming or leaving you smelling like you just got rolled by a tree. Keeps the beard in check and has left mine feeling softer with less product used than with creams. I’d highly recommend it!
D. –
Very nice, smells amazing. Lasts a while for the shorter beards. Longer beards it might not be a big amount then. Doesn’t really stick that well, imagine sun screen and then spraying your hands. It’s not too firm or liquid. However even for small things when I touch my beard, I get this stuff ALL over my hands. There are other brands that have thicker beard balm but this isn’t bad. Just not strong
A. –
This is the second balm I bought here and I couldn’t be happier with the product!! Not only does it have a great consistency, it’s smooth and easy to apply just like the first one I bought. After loving the consistency of the balm the first go aroun, but being disappointed by the lack of scent I am extremely happy with the scent and how long it lasts with this one.
F. –
This product is as good as any beard balm I have used and it is a lot less expensive. The scent is mild but pleasing. I for one don’t go for an overpowering fragrance. I will definitely order this product again when this tin is starting to get low. Give it a try. I definitely softened my old wiry beard to where it is much softer and more manageable. I ride a motorcycle so my beard takes a beating with the wind, rain and direct sunlight. Not to mention the occasional bugs! Ha,ha!
H. –
A really good balm for the beard. My beard is long, wiry, scratches, and sticks out on the sides. I looked like a Gold Rush miner panning for gold. So, I decided to see if there was anything out there for beards. The balm keeps my sides down, does a good job shaping the beard overall, has a soft texture, and works well into the beard. Also has a good scent – faint and clean. I’d buy it again.
P. –
I’m a blonde haired guy so I’ve always hesitated growing a beard. My whiskers are fairly light colored and I’m keeping it fairly short, but thickness is not an issue. When I use this product the whiskers softened, my face was more comfortable and I truly like the scent. I would recommend this product to anyone, especially someone just starting their beard adventure. Whether I keep my beard or not, time will tell but during that time I will be using this balm, and would not hesitate purchasing more.