“In 2016, I decided to move to US to pursue further study. However, I could not leave my 5 months corgi baby behind so I brought him with me on the 12 hours long flight and start a new journey on a new land.In the first few months living in the new country, it was hard for me to meet new friends and it was even harder for my corgi to meet new friends as well. Both my and my corgi (Nayo) felt lonely. One day, while I was bringing Nayo for a walk, we met another corgi mom with her corgi and we got to know there are many corgi communities out there welcoming all corgi owners. Slowly, I started to bring my Nayo for “corgi parties” “corgi gatherings” and “corgi beach parties”. Along the way, I realized that many corgi moms are having trouble finding special and unique corgi-centric accessories for themselves. Traditional pet shop only carry things made for pet to use but not human who love them deeply. As a corgi-mom, all I want to do is to show-off to other people that I have the best and the most unique corgi in the world and how much I love him. Other than sharing photos on social media, I also want my life to be filled with corgi because he is my family member. In addition, I was really grateful for being welcomed to the loving community and I just want to give back and bring more benefits to the community.
Specification: Corgi Cardholder
Shipping & Delivery
Understanding Our Shipping Process
At our heart, we’re all about making things effortlessly simple for you. Here’s a step-by-step look at how our shipping works:
- Soon as you place an order, it’s whisked off to our Fulfillment Center in sunny California.
- Your order then gets packed up and faces a meticulous final check.
- Once it passes with flying colors, we ship it through USPS, known for their reliable and prompt service.
- Your order should reach you within 1-3 business days (excluding weekends and holidays).
- Throughout this entire process, from initial processing to final delivery, your order is tracked and each significant change in status is communicated to you promptly. Rest assured, you’re kept in the loop through emails at each step along the way! After all, we’re in this journey together.
Please note that currently, we only ship within the United States. If you are located outside of the U.S. and wish to purchase items in higher quantities, we would love to accommodate your needs. Please reach out to our Helpdesk for further assistance and potential shipping arrangements.
Refunds & Returns
Our ultimate objective is to ensure our customers are completely satisfied with each purchase. Here’s our refund policy to guide you through the process:
Order Not Received Within 3 Business Days
If you do not receive your order or it doesn’t arrive within the guaranteed time frame (3 business days, excluding weekends and holidays), you can request a full refund.
Product Mismatch or Damaged Items Received
In the unfortunate event that you receive damaged, defective, or items that do not match the product as shown on product page(excluding minor color differences), we will issue a full refund, including the product price and the original shipping cost, upon receiving photo evidence. Please include clear images showing the product.
For instances where a customer changes their mind, no longer requires the received product, or has ordered the wrong item, a full refund of the product price will be provided. Shipping cost paid is not refundable in case customer remorse or customer fault. To process this refund, the customer must return the item at their expense to our warehouse, ensuring the item remains unused.
Return/Refund/Exchange requests are processed within 3 business days of the request.