Our ultimate objective is to ensure our customers are completely satisfied with each purchase.
Below are few refund/return cases. For details please visit our refund policy page.
Order Not Received Within 3 Business Days
If you do not receive your order or it doesn’t arrive within the guaranteed time frame (3 business days, excluding weekends and holidays), you can request a full refund.
Product Mismatch or Damaged Items Received
In the unfortunate event that you receive damaged, defective, or items that do not match the product as shown on product page(excluding minor color differences), we will issue a full refund, including the product price and the original shipping cost, upon receiving photo evidence. Please include clear images showing the product.
Customer Remorse
For instances where a customer changes their mind, no longer requires the received product, or has ordered the wrong item, a full refund of the product price will be provided. Shipping cost paid is not refundable in case of customer remorse or customer fault. To process this refund, the customer must return the item at their expense to our warehouse, ensuring the item remains unused.
Return/Refund/Exchange requests are processed within 3 business days of the request.
T. –
My favorite product to use. Love this
N. –
Absolutely amazing product! Highly recommend it.
K. –
Not as strong of a hold but works as promised, makes hair look sleek. Use this with their stronger hold product and should be a good combo. Doesn’t feel stiff either so that’s great so far.
H. –
This product, especially for my beard, is the absolute best I’ve ever used. Love it
G. –
The hold is strong, look and feel is healthy, and my wife loves the smell! It’s also reassuring knowing the ingredients used are all natural and good for your hair. Definitely recommend this product!
B. –
First off, that scent? Wow. Wow, wow, wow. I loved it so much that by the end of my first week using the clay I bought a solid cologne. Quite surprised how not-sticky and tug-and-pully it, as I assumed, with the first three main ingredients being wax. The wax content does give it a natural shine, it’s not a true dry matte, especially on second day hair. A bit disappointed with the texture, with both clays I was hoping for that and the product having some dryness/grittiness. Overall, I think it’s great product despite some slight disappointments with how I thought it would work.
L. –
Bought this stuff a couple months ago and it’s worked great! Bought a second tub for my brother for Christmas. Wanted to support local small businesses but also give a great gift.
C. –
Product came super quick! The only thing is it was a gift for christmas and the logo was all over the box haha so the husband knows one thing he is getting! Otherwise can’t wait for him to try them out!
N. –
This was my third purchase! Great product, local area company to me, and fast processing and shipping. Every product I’ve had from them has been 10 out of 10! Well done and keep it up!
P. –
This product does what it says. It looks and feels like a clay but styles like a pomade. It’s lightweight, intuitive, and has a beautiful neutral finish. As for the scent, I find myself smelling the jar at least twice a day – it’s so good!
J. –
I was a bit skeptical to try it out as this is a brand I’ve never heard of before, but am I glad I did. The clay smells good, if I had to complain about something it would be the somewhat overpowering scent, but it’s a pleasant one. As for the clay itself, it works as intended; great hold and Matte finish.
H. –
I’ve tried so many hair products and was honestly surprised how good this was. Unlike a lot of clays I’ve used, this didn’t get dry or tug at my hair during application. It felt more on the natural shine side of things but I’m fine with that. I absolutely loved this clay. It’s one of the best I’ve used.
J. –
This product left my hair feeling great and looking really good. No problem washing it out and it holding well all day. The customer service is great and is like non other company you can purchase from. If you have never ordered before give them a try you will not be disappointed.
E. –
This stuff is great! The scent is very good and familiar… can’t place it, but I know I have smelled something similar to this before. Application is super easy – soft, creamy, and doesn’t tug and pull despite the wax in the formula. Styling is super easy! The formula is light weight, yet strong, so you get volume and strength in one. The finish is matte, not much shine, if any at all. It holds all day and washes out extremely easy with no residue… and my hair feels extremely soft after using it, not dry like after using most water based products. Looking forward to trying the pomade now!