15W Magnetic Wireless-Charging Phone Holder

1. How does the magnetic wireless charging work with this car charger? The magnetic wireless charging uses built-in magnets to securely hold and charge your smartphone while you drive.

2. Is my smartphone compatible with this charger’s wireless charging feature? Ensure your smartphone supports wireless charging or consider using a compatible case for magnetic charging.

3. Does this car charger support fast charging, and what’s the charging speed? Yes, it supports fast charging with a 15W charging speed for quick power-ups.

4. Will the charger hold my phone securely even on bumpy roads? Absolutely, the magnetic design and secure car mount ensure your phone remains stable during your journey.

5. Can I rotate my phone to landscape and portrait orientations with this charger? Yes, the charger offers 360-degree swivel support for versatile viewing.

6. Is installation complicated, and do I need any tools or special skills? Installation is straightforward, and no special tools or skills are required. Follow the included instructions for ease.

7. Can I charge my phone while using GPS navigation or other apps? Certainly, you can charge your phone while using GPS or any other app for uninterrupted functionality.

8. Can I use this charger with a phone case, or does it require a bare phone? You can use it with most phone cases, as long as they are not too thick or obstruct wireless charging.

9. What types of vehicles are compatible with this car charger? This car charger is designed to work with a wide range of vehicle types, ensuring broad compatibility.

10. Does the product come with any warranty or customer support options? Yes, we provide a warranty for your peace of mind, and our customer support team is ready to assist with any questions or concerns you may have about the product.

Shipping & Delivery

Understanding Our Shipping Process

At our heart, we’re all about making things effortlessly simple for you. Here’s a step-by-step look at how our shipping works:

• Soon as you place an order, it’s whisked off to our Fulfillment Center in sunny California.
• Your order then gets packed up and faces a meticulous final check.
• Once it passes with flying colors, we ship it through USPS, known for their reliable and prompt service.
• Your order should reach you within 1-3 business days (excluding weekends and holidays).
• Throughout this entire process, from initial processing to final delivery, your order is tracked and each significant change in status is communicated to you promptly. Rest assured, you’re kept in the loop through emails at each step along the way! After all, we’re in this journey together.

Please note that currently, we only ship within the United States. If you are located outside of the U.S. and wish to purchase items in higher quantities, we would love to accommodate your needs. Please reach out to our Helpdesk for further assistance and potential shipping arrangements.

Refunds & Returns

Our ultimate objective is to ensure our customers are completely satisfied with each purchase. Here’s our refund policy to guide you through the process:

Order Not Received Within 3 Business Days

If you do not receive your order or it doesn’t arrive within the guaranteed time frame (3 business days, excluding weekends and holidays), you can request a full refund.

Product Mismatch or Damaged Items Received

In the unfortunate event that you receive damaged, defective, or items that do not match the product as shown on product page(excluding minor color differences), we will issue a full refund, including the product price and the original shipping cost, upon receiving photo evidence. Please include clear images showing the product.

Customer Remorse

For instances where a customer changes their mind, no longer requires the received product, or has ordered the wrong item, a full refund of the product price will be provided. Shipping cost paid is not refundable in case customer remorse or customer fault. To process this refund, the customer must return the item at their expense to our warehouse, ensuring the item remains unused.

Return/Refund/Exchange requests are processed within 3 business days of the request.